Returns & Exchanges
At Putnams, we want you to be completely satisfied with your purchase. If your fashion items are not the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return slip provided by our portal to ensure faster processing.
- 3.Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.