Frequently Asked Questions
Everything you need to know about shopping with Putnams.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
Do you offer international shipping?
Yes, Putnams ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Putnams, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize our environmental footprint.